Terms and Conditions

GENERAL
  • Your signature and use of your MPM Dining Privileges membership card constitute your acceptance of the terms and conditions listed below.
  • This card must be signed by the member and is non-transferable, non-refundable and has no cash value.
  • Your membership benefits are available throughout the year except on Black-out Dates.
  • Your membership privileges will be extended only upon presentation of a valid membership card. No refunds will be accorded if card is not presented.
  • Reductions cannot be used in conjunction with any other special promotional offers, programmes or MPM Dining Privileges card.
  • Vouchers must be used within the validity period. Lost or misplaced vouchers are not replaceable.
  • Changes and/or additional benefits and restaurant promotions are communicated to members via a monthly newsletter. Please ensure that your email address is given to us upon registration or receipt of your package.
MEMBERSHIP CARD
  • Membership cards are the responsibility of the members and are valid until the expiry date shown on the card.
  • Any loss or theft of your membership card should be immediately reported to MPM Dining Privileges. An administrative charge will be made to issue a replacement card. MPM Dining Privileges membership card is the property of Marco Polo Ortigas Manila.
  • Upon receipt of the MPM Dining Privileges membership card, the card must be signed by the member in order to be activated otherwise the card will be deemed null and void. The Restaurant Manager has the right to refuse discount or retain the card for verification.
  • Once membership is purchased, the member is bound to abide by the policies, terms and conditions of the card set by the Hotel Management. The card is the property of Marco Polo Ortigas Manila and the Management reserves the right to cancel the membership when a member does not abide by the policies,terms and conditions set in this programme. No refund on the membership fee and or any form of compensatory measures will be extended.
DINING
  • is card is not valid for reductions on banqueting, take-out services, outside catering, or room service unless otherwise stated.
  • Members are limited to use one card per table or party per visit and must dine at the table to enjoy these benefits.
  • Members and their diners have to order a dish per person in order to enjoy the varying discounts. Side dishes are excluded from this discount benefit.
  • Reductions are available only on the total food bill.
  • Fifty percent (50%) discount is only applicable when there are two (2) adult dining parties at a table and when a minimum of two (2) food items are ordered.
  • Meal periods and operating hours are subject to change.
  • Reductions are not applicable to events and promotions.
  • Reductions are available for unlimited visits.
  • Member must be present when dining to enjoy the varying discounts.

*Definition of party is a group of two (2) or more persons dining at one (1) table or more tables. Where there is a request for side by side or nearby tables, this will be one (1) party and the one (1) card per table or per party policy will apply.

ACCOMMODATION
  • Room bookings are subject to advance reservations and availability.
  • Reductions cannot be used in conjunction with any other special promotional offers, programmes or MPM Dining Privileges card.
  • Room rates are subject to change during the year.
ADDITIONAL BENEFITS
  • Reductions cannot be used in conjunction with any other special promotional offers, programmes or MPM Dining Privileges card.
  • Participating outlets, discounts and services are subject to change.
LIMITATION OF LIABILITY
  • Neither MPM Dining Privileges nor Marco Polo Ortigas Manila shall be liable for an amount greater than the membership fees to any member as a result of or in conjunction with his or her membership.
  • Any queries relating to the use of the card or its validity should be referred to the MPM Dining Privileges Customer Services Manager or their authorized representative whose decision is final.
  • Information is correct at time of printing. The benefits, terms and conditions may be amended or withdrawn without prior notice at the sole discretion of the Management.